Wi-Fi Certificate Installation
If you cannot connect to the internet - please follow the below guide to make sure the compulsary certificate is installed.
Windows - Manual Certificate Install
- Click on the following link to download the certificate: https://tinyurl.com/CRCSonboard - if you get a warning, press advanced and continue to website.
- Double click the file that has downloaded it to open it.
- You will be asked if you want to open it.
- Select "Open"
- Select "Install Certificate"
- Select "Local Machine"
- Select "Yes"
- Select "Place all certificates in the following store"
- Select "Browse"
- Select "Trusted Root Certificate Authorities"
- Select "Ok"
- Select "Next"
- Select "Finish"
MacOS - Manual Certificate Install
- Click on the following link to download the certificate: https://tinyurl.com/CRCSonboard - if you get a warning, press advanced and continue to website.
- Double click the file that has downloaded
- You will be asked to enter your laptop password.
- Press the command key on the left of the space bar & the space bar at the same time to open up the search bar.
- Type Keychain Access
- Press enter on the one that looks like this
- On the left side where Keychain Access has opened select "System"
- Find the certificate named "FG6H0FTB22904401" like so
- Double click this certificate
- Select the ">" arrow on the left side of "Trust"
- Select the drop down where it says "When using this certificate"
- Ensure "Always Trust" is selected
- Close that window (Might require your laptop password to be put in again)
- Close any browsers open
Note: If by any chance the certificate isn't inside the "System" section, try looking in the "Login" section just above where "System" is.